Contact UsVIA EMAIL(Web form)
VIA EMAIL(Web form)
Please use the form below to send us your comments or queries.
Complaints and Dispute Resolution
We are committed to provide you the highest level of customer service. We do realize that things can sometimes go wrong, and when this happens, we would like to hear about it.
Our Customers can contact us through these channels:
Email: customerservice.chubbarabia@chubb.com
Contact no: 800 11 600 38 (Available From Sunday to Thursday, 8:00 am to 5:00 pm)
We would like to assure you that all matters are dealt with seriously and in a confidential manner.
Please download and complete the attached complaints form.
Whilst all efforts will be made to revert back within 10 working days, if our final response will be delayed beyond 15 working days or if more time is needed for investigation, we will inform you when we will be able to contact you again about the complaint.
In the unlikely event you are dissatisfied with our final response or dissatisfied with the delay of our response (beyond 15 working days ) you may refer the complaint to the insurance regulator:-
Our Customers can contact us through these channels:
Mail or Email
Chubb Arabia Cooperative
Insurance Company
Al Khobar
7th Floor, Southern Tower Khobar Business Gate
King Faisal Bin Abdul-Aziz Street
(Coastal Road)
P.O. Box 2685 Al Khobar 31952
Phone
For general enquiries and claims,
call 800 11 600 38
(Sun-Thu: 8:00am to 5:00pm only)
For 24-hour emergency assistance,
call +966138047600
Chubb Worldwide Offices
For the mailing address, telephone number and email address of any Chubb office in our global network, use our office locator.
Worldwide Office Locator